Avanade as a joint venture between Accenture and Microsoft, providing IT consulting and services focused on the Microsoft platform with AI, business analytics, cloud and modern services.
In Summer 2023, As an intern in UX design, I worked collaboratively within a cross-functional team to conceptualize and design the web-based back-end system for one of the largest national air cargo companies. My internship project was centered on redesigning the quoting process strategy, with a primary goal of delivering a more user-friendly experience for employees.
UX Design Intern
Web System (Under NDA)
May 2023 - Aug 2023
This project is under NDA. Please email me for more details.
01. Analyzed user research data and created end-to-end user flows using Figma within 10 weeks in collaboration with a cross-functional team.
02. Conducted competitive analysis, collaborated with business analysts, and worked with the design team to develop wireframes and prototypes, enhancing the intuitiveness of the quoting flow.
03. Shared findings from research, outlined design approaches, and showcased conclusive prototypes during cross-functional meetings, incorporating input from stakeholders.
With all interns at Accenture Hub in Atlanta, GA
I provided updates on my team's progress during daily standup meetings, gaining insights into cross-functional collaboration. Sharing ideas and seeking feedback enabled me to understand diverse perspectives and pain points.
During 1:1 coffee chats with other experienced designers, I was able to express my concerns about how to become a good UX designer. I received a lot of advice and encouragement, which truly shaped the way I think about my future career path.
I applied the storytelling skills I learned in school to my final presentation, guiding them through a narrative about a customer named Nick who is seeking a quote for his flight parcel. My design lead and product manager were impressed by this, reaffirming the importance of storytelling to me once again.
During this internship at a consulting firm, I learned about the complexity of the back-end system of an air cargo company and what constitutes user-friendly design for employees. I realized a UX designer should never stop learning, as everyone can potentially be a user in different industries.
